Grandlife Hotels Leisure Sales Manager
POSITION SUMMARY
The Leisure Sales Manager for Grandlife Hotels is responsible for driving high-value revenue growth through the development and management of elite leisure travel partnerships. This role focuses on positioning both hotels as a premier luxury destination by cultivating relationships with upscale travel advisors, luxury leisure consortia (e.g., Virtuoso, Signature), and premium credit card programs.
ROLE RESPONSIBILITIES
· Develop and execute leisure sales strategies to achieve budgeted revenue and activity goals for Soho Grand and The Roxy Hotel New York.
· Build and maintain relationships with luxury travel advisors, leisure consortia partners (e.g., Virtuoso, Signature), premium credit card programs, and boutique agencies.
· Manage production for assigned leisure segments and accounts; analyze performance, competitor positioning, and emerging markets to inform account strategy.
· Own the RFP process and contract renewals for luxury consortia and boutique agency accounts; negotiate preferred agreements and value-added packages that support the hotels’ luxury positioning and optimize revenue.
· Actively solicit new business through prospecting, outside sales calls, appointments, client entertainment, and participation in industry events/trade shows (travel required at times).
· Plan and execute property site inspections and curated on-property experiences that highlight key features and benefits.
· Implement and communicate special promotions for luxury consortia, boutique agencies, and suite sales segments.
· Partner closely with operations to support seamless delivery of high-touch, personalized guest experiences aligned with the account promise.
· Maintain accurate activity and account notes in Salesforce and produce regular forecasts, performance reports, and account development plans.
· Manage and support a Sales Coordinator to ensure timely account follow-up, reporting, and administrative execution.
QUALIFICATIONS & SKILLS
· Minimum 2 years of hotel leisure sales management experience; luxury hotel experience preferred.
· Established network within the luxury travel trade, including consortia and high-end agencies.
· Strong relationship-building, negotiation, and refined presentation skills.
· Commercial acumen with a focus on high-value revenue, account growth, and market share.
· Strategic and creative thinker with strong planning, follow-through, and attention to detail.
· Collaborative team player able to communicate effectively and report regularly to the Area Director of Sales.
ABILITY TO
· Deliver results in a fast-paced luxury environment while maintaining organized pipelines, accurate reporting, and strong cross-functional communication.
· Manage multiple priorities across prospecting, account management, and on-property appointments while meeting deadlines.
· Use CRM and sales systems (Salesforce, Opera Cloud, Agency360) to track activity, maintain pipelines, and support forecasting and reporting.
· Create professional materials and reports using Microsoft Office (Excel, PowerPoint, Word).
· Work independently and cross-functionally with multiple departments to drive results and maintain strong internal partnerships.
WORK ENVIRONMENT
· Shared office space
· Frequent travel for luxury trade shows, sales missions, and client engagements
· Availability for evening or weekend events aligned with luxury networking opportunities
Work Location: In person
Benefits and Salary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Salary: $85,000.00 – $100,000.00 per year
310 West Broadway
New York, NY 10013