The Assistant General Manager (AGM) of Grand Bar & Salon is a dynamic nightlife leader responsible for driving the evening experience and energy. This role goes beyond traditional restaurant management; focusing on room curation, guest flow, guest experience and atmosphere to create a space that feels intentional, elevated, and distinctly New York. The AGM is a highly visible floor leader, setting the tone each night by balancing hospitality, music, lighting, and service execution. You are responsible for ensuring the room evolves throughout the evening; from early cocktail energy to late-night vibrancy while maintaining service standards and financial performance. This role requires strong instincts in nightlife, an ability to read a room in real time, and a leadership style that energizes the team while delivering a seamless, high-touch guest experience.

Nightlife & Room Curation Focus

• Ensure music progression matches the evolution of the night
• Manage lighting levels, room transitions, and overall ambiance
• Curate guest mix and table distribution to maintain energy
• Be highly aware of who is in the room and why
• Adjust in real-time to maintain momentum and avoid energy dips

Guest Experience

• Deliver a luxury nightlife experience with strong NYC identity
• Be present and visible; actively engaging with guests throughout service
• Recognize VIPs, regulars, and high-value guests
• Resolve issues immediately with confidence and professionalism
• Create an environment that feels exclusive but welcoming

Team Leadership & Development

• Lead, coach, and develop Team Members (TMs) in a nightlife setting
• Conduct impactful pre-shifts focused on:
  • Energy and tone for the night
  • Guest profile and expectations
  • Key operational priorities
• Ensure accountability across all roles
• Build a team that is:
  • Confident
  • Engaging
  • Fast and detail-oriented

 

• Maintain consistent floor presence during service
• Oversee service execution across bar and lounge
• Ensure all standards of service and product quality are met
• Manage scheduling and labor to align with business levels
• Support inventory controls and beverage program execution
• Work closely with:
  • Security (flow, safety, guest management)
  • Marketing (programming, guest engagement)
  • Events (buyouts and activations)

Financial & Performance Focus

• Drive revenue through:
  • Table management and pacing
  • Guest engagement and upselling culture
  • Strategic floor management
• Monitor nightly performance and adjust in real time
• Support cost control initiatives across labor and product